Cost of making VoIP calls is 3 times cheaper than making standard phone calls. This may be the main cause for increasing awareness towards VoIP. The quality of call is also stunning. No one thinks to keep the handset down while chatting. Mostly small businesses corporate have changed their service to VoIP for getting essential benefits like call quality and reasonable call cost. These corporate want to keep in touch with their customers always. So VoIP is an excellent choice for those small businesses.

At the time of searching for appropriate VoIP provider for your home or office, as an ideal buyer you have to know about the basic features of VoIP access. All the VoIP providers offer various features as same as other telecommunication providers.
Some of the examples of basic features of VoIP are as follows:

• Call waiting
• Caller ID
• Redial
• 3 way calling
• Voice mail

Advanced Features of VoIP
Lots of advanced features have been introduced to enhance the functionalities of VoIP technology. Some of the essential advanced features have been listed as:

• Free long distance calls
Mostly all the leading VoIP providers allow their subscribers to make long distance calls at free of cost.

• Account Management
This is a unique feature of the latest VoIP technology, which allows the subscribers to modify call plans, bill details and account information just by a slight touch of mouse. These modifications can be completed within a few minutes for which you have to access the internet.

• Call log
It is possible to record all inbound calls as well as outbound telephone calls with the help of 'call log' option. You can know even the exact time of those calls. Users can know these details through online wherever they are. These logs will be automatically updated.

• Enhanced Voice mail
VoIP subscribers can listen to voice mail messages through online. For which they have to activate account management centre.

• Portability
As you all know very well, VoIP services has come with portability feature. When you have VoIP access at home, you can take your phone number anywhere by utilising internet access. Believe it or not, you can access your home telephone number from any corner of the world by having VoIP converter. This facility will be useful for you while shifting your home or when on vacation.

Issues are common everywhere. VoIP is not an exception to the statement. Though VoIP offers numerous advantages, you may be bound to face certain difficulties while accessing VoIP. You may be unable to take quality calls if web access speed is less. Periodical upgrading has to be done. Time taken for upgrading may be a loss for you. Be prepared to face these uncomfortable situations rarely.