It is known fact about the success of voice over VoIP, but the question is how successful faxing over VoIP is. Faxing over VoIP can be frustrating as it takes many chances to get the tow page fax done. That’s not it, wastage of time and your effort before getting it done, which is not practical in the busy schedule before us.
Reasons for this misfortune
Fax traffic if run on separate codec’s proves to give better results and this is the very reason why VoIP sells you a free additional fax line with faxing codec for business accounts. As mentioned earlier the faxing can only be achieved after several failure attempts. This is due to the fact that several packets are lost during the process of digitalising the voice in to packets.
This loss does no harm in the case of Voice transfer as one can understand the content and make it out what one says. However, this is not the case of fax were the whole fax could prove fatal. Thus you end up receiving messages such as bad fax, error or dropped call.
Solutions
To solve this problem you can fax using the fax codec where distortions of packets are minimised to a large extent. However, this also proves to be void when taking 10 pages of fax. On the other hand owning a fax machine will completely solve this problem in case you need to access this function frequently. Fax that supports scanning and conversion of PDF file is recommended as it may come in handy if fax over VoIP doesn’t work. This provision allows you to email that particular fax.
Can hope for better
As technology is developing there is a scope for improved fax codecs to come in. As time passes you will be able to enjoy better and reliable VoIP codec. Overcoming this problem is a needed for VoIP providers as they intend to offer best service for business class and fax is one important function related to business. Although there are other crucial details that needs to be considered while going for a VoIP other than faxing.
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